Herefordshire and Worcestershire LPC



October 23, 2020 News

Virtual Outcomes have released their newest training module around PQS Part 2. Learn all about the five domains and how to achieve the requirements.  Please find the course flyer here. You need to sign in to your Virtual Outcomes account to access the module.

At the same time, the LPC have launched a series of communications about PQS. The first release has been emailed to pharmacies, but you can also view it here, along with a suggested timeline to complete the five domains.

These resources have all been added to the PQS page on the LPC website.


October 22, 2020 News

Some changes to the Terms of Service for community pharmacy contractors were introduced this week.

Some of these changes relate to the ongoing coronavirus pandemic, but most are changes which were previously agreed as part of the five-year Community Pharmacy Contractual Framework (CPCF) and were originally planned to be introduced in July 2020.

The pandemic-related additions to the Terms of Service are:

  • The introduction of a Pandemic Treatment Protocol, which can be used to allow for the supply of medicines for the prevention or treatment of diseases for a current or anticipated pandemic, such as coronavirus, if and when this is required. This addition becomes a new part of the Essential service Dispensing provisions;
  • The flexible provision of flu and coronavirus vaccination or immunisation services during a pandemic, for use during a time of a declared emergency under the regulations (as is currently the case). This allows NHS England and NHS Improvement (NHSE&I) to agree the limiting or stopping of other pharmaceutical services at specified times during core or supplementary hours, to prioritise the administration of such vaccinations;
  • Remote access to services – contractors must facilitate remote access to their services to a reasonable extent, where patients wish to access these services in that way. For example, if a patient always has their prescription delivered by the pharmacy, the contractor still needs to provide the necessary advice and other relevant services to the patient, and if the patient wishes, this could be undertaken via the phone or using a video consultation; and
  • Owing slips – these may be in an electronic form as well as a hard copy form.

The other new regulations, agreed as part of the five-year CPCF, include:

  1. The introduction of the Discharge Medicines Service, as a new Essential service from 1st January 2021;
  2. The requirement for all pharmacies to meet the Healthy Living Pharmacy Level 1 requirements (with compliance with some of these requirements being delayed until 1st April 2021);
  3. NHSmail – at least two members of staff to have active personal NHSmail accounts linked to the pharmacy’s shared premises NHSmail mailbox;
  4. Updating pharmacy profiles – ensuring pharmacy’s Directory of Services and NHS website profiles are up to date and verifying this each quarter of the financial year;
  5. Central Alerting System (CAS) – registering with the MHRA the pharmacy’s shared premises NHSmail mailbox so CAS alerts are received direct from the MHRA (an initial bulk upload of current pharmacy NHSmail addresses will be arranged by NHSE&I – more details will be provided in due course);
  6. Access to the Electronic Prescription Service (EPS) must be constant and reliable in all pharmacies, in so far as the pharmacy can control this. If EPS is temporarily unavailable, an item prescribed to a patient should be provided in a reasonable timescale and certain steps, which are currently advised by PSNC, must be considered;
  7. Access to NHS Summary Care Records (SCR) must be constant and reliable in all pharmacies, so far as the pharmacy can control this, and SCRs should be accessed when the pharmacist’s clinical judgement considers this appropriate;
  8. Health campaigns – NHSE&I can request that contractors provide additional information (anonymised if necessary), having consulted PSNC, to evaluate the effectiveness of the campaign and to support policy development;
  9. Access to information – NHSE&I may request information from contractors in electronic form which they would have access to when undertaking a contract monitoring visit and consequently, completion of the Community Pharmacy Assurance Framework (CPAF) becomes part of the terms of service;
  10. Administration – if a contractor goes into administration, it must notify NHSE&I; and
  11. Notice of commencement – notice of commencements must now be given no fewer than 30 days in advance (to ensure, for example, that EPS changes can be made), although the date of opening may be revised, provided that this is done before the notified date and the pharmacy’s opening date.

PSNC will provide more information on the various provisions of the new regulations shortly.


October 20, 2020 News

NHS England and NHS Improvement has made available additional funds to Community Pharmacies to cover reasonable additional costs (over and above the usual fee structures) associated with this year’s extended flu programme. This is in recognition of social distancing, and adaptation to alternative delivery models such as mass vaccination clinics as well as to deliver vaccinations from alternative locations.

Funding is restricted towards the cost of:  Additional venue hires and associated costs; Additional fridge / mobile cold storage

Please note claims will not be authorised for costs that are already funded via other routes, such as other national funding streams, the vaccination fee or locally agreed contracts, or additional staff costs; routine vaccination consumables i.e. syringes, disposal of sharps; PPE or communications and advertising.

There’s an online form to submit requests forwarded to the Regional Pharmacy commissioning team as a means to seek pre-authorisation, once approved a notification will be sent to your email address for you to proceed with securing the venue required.

Please maintain receipts for all purchases which will be required by NHS BSA for post payment verification.

Link to access the form is as follows NHSEI Midlands Region Pharmacy Flu Funding form


October 15, 2020 News

PSNC have published a series of Briefings relating to the PCN domains of PQS Part 2. You can find links to all the briefings on this PSNC page.

We have added direct links to all the briefings on the LPC PQS page, which you can access here. Further PCN resources can be found on the LPC website here.

PCN Leads have been invited to take part in a webinar on Wednesday 21 October 2020 from 7pm – 8.30pm. Invitations have been emailed directly to the participants with the sign-up link. If you are a Pharmacy PCN Lead and you haven’t received this email or if you have any questions, please contact us on



October 8, 2020 News

The first of two mandatory health campaigns pharmacies are required to take part in 2020/21 is the promotion of the flu vaccination service. The printed campaign materials have been dispatched to pharmacies and will start arriving from Friday 9th October in a clearly marked envelope and will include a selection of posters to enable contractors to target their flu vaccination service (where provided) and a version where they can add local information on service provision.

The campaign has been agreed between PSNC and NHS England as part of the Community Pharmacy Contractual Framework and all contractors must participate as follows:

  • If contractors have flu vaccine supplies available (or coming into stock soon), they must display at least one of each of the three posters (core creative, pregnancy and long term conditions) for one month from receipt of the materials;
  • If contractors do not initially have sufficient flu vaccine supplies, they should take a targeted approach to displaying the campaign materials from their receipt, using the posters focused on vaccinations for pregnant women and people with long term health conditions. Once sufficient flu vaccine stock is received, the contractor must then display the main “core creative” poster too. Posters should be displayed for one month;
  • If they have flu vaccine stock available or arriving soon, contractors can use the ’empty belly’ poster to advertise upcoming clinics or explain how patients can access a vaccination;
  • If a contractor is not providing the flu vaccination service in 2020/21, they must display at least one of each of the three posters (core creative, pregnancy and long term conditions) for one month from receipt of the materials. The empty belly posters can be used to direct patients to where vaccination can be accessed.

You can see a list of these posters on the PSNC website here.

There’s also a flyer available about flu vaccine supplies, which can be downloaded from here.

Further digital resources can be found in the PHE resource centre here.

We have added this information on the LPC website as well for future reference here.


October 6, 2020 News

The Standard Operating Procedure and Frequently Asked Questions regarding the management of Covid-19 cases in  pharmacies have been updated.

You can find links to these doments below:

Management of COVID-19 case in Pharmacy, Optometry and Dentistry primary care settings

NHS Test and Trace: Frequently Asked Questions – pharmacy, optometry and dental settings

These documents have been emailed directly to pharmacies by the West Midlands Pharmacy Team and the LPC website has also been updated for future reference.


September 24, 2020 News

Community pharmacies are required to participate in up to six mandated public health campaigns each year. As you are aware, this contractual requirement was suspended during the Covid-19 crisis earlier this year. It has now been announced that pharmacies will take part in two mandatory health campaigns for the rest of 2020/21. In addition, pharmacies may choose to participate in any other public health campaign should they wish to do so.

The first mandatory campaign will focus on flu vaccination, encouraging eligible people to get vaccinated. This campaign will begin in early October with campaign resources being delivered to pharmacies around that time.

The second campaign will focus on the management of winter illnesses and is expected to take place in the New Year.

Further details will be provided about both campaigns as soon as they become available. Resources for these mandatory campaigns will be posted on the LPC website on this page.


September 22, 2020 News

Public Health England have launched Stoptober, the national campaign that encourages the nation’s smokers to make a quit attempt for the month of October and beyond. This is based on the evidence that if a smoker can quit for 28 days, they are five times more likely to quit for good.

We’re taking a fresh new creative approach for Stoptober this year, positioning it as part of the new ‘Better Health’ brand and focusing on the positive impact that quitting smoking has on lung health. As with previous campaigns, we’ll begin with a ‘rally’ phase which aims to encourage smokers to prepare for quitting on 1 October, followed by a ‘support’ phase which runs throughout October to help them sustain their quit attempt.

The resources prompt smokers to search ‘Stoptober’, which takes them to a new landing page on the Better Health website.  Here they will find a range of information and support on quitting, including several free tools including the Stoptober App, SMS and email support and the local stop smoking service search facility.r

Stoptober is not a mandated campaign, but pharmacies are encouraged to actively support it. Digital resources can be downloaded from the PHE resource Centre. This link has been added to the LPC website, where you can also find resources for other ongoing public health campaigns.


September 21, 2020 News

CPPE have released a list of online workshops for this semester (October – December), including COPD, Dementia, Deprescribing, EHC, Asthma, Consultation Skills, Medicines Optimisation in Care Homes, Mental Capacity Act, and NHS Community Pharmacist Consultation Service.

Full details and dates for these online workshops can be found here.

There are also some places available for CPPE’s Foundation Pharmacist Programme. The course has already started but they’re still accepting applications.

There are two parts to the HEE Interim foundation pharmacist programme (IFPP), part 1, Resources to support all provisionally registered pharmacists and part two, Educational support to develop a foundation portfolio of practice. The CPPE education pathway is included in part 2.

The CPPE foundation pharmacist programme is available for provisionally registered pharmacists (PRPs) who work in community pharmacy. Some employers, such as Boots, have their own internal programmes which will take priority over the CPPE programme and PRPs should use those rather than the CPPE programme.

The overall aim of the Foundation pharmacist programme 2020/21 is to support the 2019/20 cohort of pre-registration pharmacists, to develop and demonstrate competence in core areas of community pharmacy practice. Mapped to the Royal Pharmaceutical Society (RPS) Foundation Pharmacist Framework 2019, the programme is designed to support learners to develop the necessary knowledge, skills, behaviours, abilities, values, attitudes, beliefs and experience to deliver excellent patient care.

The 12-month, fully-funded programme takes a blended learning approach and offers a comprehensive mix of online learning activities, workshops, communities of practice, assessment and work-based support. It is a fantastic opportunity to have a supported education pathway for the first year of practice.

You can find further information about the Foundation Pharmacist Programme 2020/21 in the following flyers:

CPPE foundation programme leaflet





September 18, 2020 News

As essential workers, pharmacy staff are eligible for priority Covid-19 testing through the government’s employer referral system.

Employers can refer essential workers for testing if they are self-isolating because either they or member(s) of their household have coronavirus symptoms.

They can do this by uploading the names and contact details of self-isolating essential workers to the secure employer referral portal.

Referred essential workers will then receive a text message with a unique invitation code to book a test for themselves (if symptomatic) or their symptomatic household member(s) at a regional testing site.

To get a login to the employer referral portal, employers of essential workers should email with the following information:

  • organisation name
  • nature of the organisation’s business
  • region
  • names (where possible) and email addresses of the 2 users who will load essential worker contact details

Once employer details have been verified, 2 login credentials will be provided for the employer referral portal.



You can also find this information on the LPC website for future reference.



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